International professional in transformation, innovation, customer experience management, product and service design and sales. With more than 20 years of executive work in telecom – Kyivstar, Beeline, Golden Telecom – Andrew in partnership founded the agency CX design, which helps large Ukrainian business to build success through effective customer-centricity. He has been in charge of transformation, innovation, excellent customer experience, marketing and sales at a major international telecom since 1997. In 2007-2010 he also managed a large telecom: CEO of Golden Telecom and Beeline in Ukraine. From 2010 to 2016, as B2B Director and Chief Transformation Officer, he managed Kyivstar’s customer-centric transformation.